The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“Our room was pleasantly spacious, providing ample space for all our luggage and making our stay comfortable.” view full review
Awesome Movie Selection
“We loved the extensive range of movies available in our room, especially the endless Harry Potter and Marvel options—perfect for cozy nights in!” view full review
Refreshing Showers
“The hot water in the shower was excellent, delivering a refreshing experience each time after a long day of exploring.” view full review
Convenient Amenities
“The available self-catering options were a lifesaver for our group, allowing us to prepare meals and snacks conveniently.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Tours/Ticket assistance
Business
Fax/Photocopying
Room features
Air conditioning
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
2361 Lombard Street,
San Francisco,
California,
United States,
94123,
California
Map view
2361 Lombard Street,
San Francisco,
California,
United States,
94123,
California
City landmarks
Harbour
Pier 39
2.9
km
Island
Alcatraz Island
3.4
km
Monument
Lombard Street
2.0
km
3601 Lyon St
Palace of Fine Arts
900 m
Harbour
Fisherman's Wharf
2.4
km
Bridge
Golden Gate Bridge
4.0
km
Park
Presidio of San Francisco
2.2
km
Grant Avenue
Chinatown
3.0
km
Gallery
Fort Mason Center
2.3
km
Marina Small Craft Harbor jetty
The Wave Organ
1.0
km
Museum
Mechanical Museum
2.4
km
Cable car ride
2.9
km
Tower
Coit Tower
3.1
km
Fountain
Yoda Fountain
890 m
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.9
km
National Park
San Francisco Maritime National Historical Park
2.3
km
Mall
Ghirardelli Square
2.9
km
1709 Broderick St
Full House House
1.2
km
2640 Steiner St
Mrs Doubtfire House
1.2
km
Garden
Conservatory of Flowers
3.5
km
Historic Site
Painted Ladies
2.7
km
Between Jackson and Eddy Street Pacific Heights
Fillmore Street
750 m
Park
Crissy Field
2.0
km
Cable Car
Cable Car Museum
2.5
km
Union Street Association: 1686 Union St. Cow Hollow
Union Street
1.1
km
Lyon Street
Lyon Street
620 m
Museum
Walt Disney Family Museum
2.0
km
Park
Alta Plaza Park
940 m
Museum
Cartoon Art Museum
2.9
km
Nearby
Chestnut St
Marina District
250 m
Restaurants
Super Duper Burgers
210 m
2201 Chestnut Street
Pluto's
140 m
3258 Scott St At Chesnut
Bonita Taqueria & Rotisserie
230 m
2257 Chestnut St
Johnny Rockets
230 m
2201 Chestnut St
Marina Deli
170 m
2299 Chestnut St
Chestnut Street Coffee Roastery
200 m
2331 Chestnut Street
Original Buffalo Wings
200 m
2499 Lombard St
Over the Moon
280 m
2144 Chestnut St
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
convenient location
guided to Sunset point
unpleasant alleyway
basic dining
5.8/10
Guest rating
Rooms
6.3
Location
6.8
Service
5.8
Dining
5.0
Guest reviews
5.8/10
based on 4 reviews
7.2
7.2/10 based on 725 reviews
Greg
United States,
May
2024
6.4/10
My stay at the hotel had its ups and downs. The rooms were big and really comfortable, but they had an unpleasant cigarette odor even though they are supposed to be smoke-free. The air conditioning unit was great, but the rooms were not clean and very noisy at times. The service was pleasant and accommodating, but there were instances where they didn't seem to address complaints effectively. The location was convenient, being downtown and close to everything I needed to go to, but the busy road nearby was a drawback. The dining options were limited, and they tended to run out of food early. Despite some shortcomings, the hotel offers value for money.
Rooms
7.0
The rooms are great and big, and really comfortable, but had cigarette odor even though all rooms are supposed to be smoke free.
Service
6.0
The service was pleasant and accommodating, but there were issues with addressing complaints effectively.
Location
8.0
The location is very nice and convenient, being downtown and close to everything I needed to go to, although it's on a busy road.
Dining
5.0
The dining consisted of drinks, toast, jam, and soggy pastries, with limited selections and sometimes running out of food early.
Facilities
6.0
The facilities were average but could be improved in terms of cleanliness and noise levels.
Chris
United Kingdom,
February
2024
7.4/10
The hotel has a prime location close to popular attractions like Marina, Fisherman's Wharf, North Beach, and the Palace of Fine Arts, with great eateries and shops within walking distance. The rooms are still under construction but are comfortable overall, though there was a noticeable cigarette smoke smell from the last guest. The service is top-notch, especially for first-timers in SF, although it lacked a bit of organization at times. The dining experience had some issues with food availability, but there were fresh unlimited pancakes. The facilities are satisfactory, but improvements could be made.
Rooms
7.0
The rooms are comfortable, but the construction is ongoing, and there was a lingering cigarette smoke smell.
Service
9.0
Location
8.0
The hotel's location is excellent, with convenient access to various attractions and amenities, although some organization improvements could enhance the experience.
Dining
6.0
The dining experience had some issues with food availability but featured fresh unlimited pancakes.
Facilities
7.0
The facilities are satisfactory, but there is room for improvement.
Mike
United States,
January
2024
5.4/10
I had a mixed experience at the hotel. The rooms were clean and basic, but I found the pricing a bit high for what was offered. Unfortunately, there was no microwave available in the room, which was a downside. On the positive side, the room had a fresh coat of paint which made it feel newly refreshed.
Rooms
7.0
I stayed in a freshly painted room that was clean and basic.
Service
5.0
The staff came to my room repeatedly, trying to get me to drink alcohol and smoke marijuana, despite my refusal at check-in. However, on other occasions, they were amazingly helpful.
Location
6.0
The location of the hotel is convenient for buses and attractions around San Francisco. It's close to Fisherman's Wharf and offers easy access to the Golden Gate Bridge, although it's situated in a rather unpleasant alleyway.
Dining
5.0
The dining options were very basic, with minimal offerings such as toast and coffee. It didn't meet my expectations, especially for business travelers.
Facilities
5.0
It felt like there was room for improvement.
convenient location
unpleasant alleyway
Kevin
United States,
August
2023
5.0/10
My stay at the hotel had its ups and downs. The location was convenient, close to shops, transport, and not far from Fisherman's Wharf, but there were safety concerns and plenty of other hotel options around. The rooms, despite being designated as smoke-free, had a persistent cigarette odor and unwelcome roaches. The service was hit or miss, with some staff being accommodating while others were intrusive and unprofessional. The dining experience left much to be desired with limited selections and early shortages. Facilities were adequate, but not exceptional.
Rooms
5.0
The rooms had a strong cigarette odor even though they were supposed to be smoke-free. Additionally, there were roaches present.
Service
5.0
The service was inconsistent, with some staff members being accommodating while others were unprofessional, even stealing items from the room.
Location
5.0
The location was convenient, close to shops, transport, and not far from Fisherman's Wharf. However, safety concerns and the abundance of other hotel options around made me feel uneasy.
Dining
5.0
The dining options ran out early with limited selections, leaving much to be desired.
Facilities
6.0
The facilities were average without any standout features.